Artisans must abide by the rules and regulation guiding proconnect. Maintain good conduct while working for his or her client. Artisans must maintain decorum while relating with clients. Any report from our client on bad conduct from artisan will not be taken likely (you must be block from the platform.
If you win any job and the client have called you or either way you are expected to put some safety measures in place like making some findings about the area, if its safe that is if you are not familiar with that environment, use truecaller app to track the clients mobile number etc.